One of the biggest problems of Internet is that many people still do not trust the Web. All new forms of communication had problems in its infancy.
When the phone appeared many people came to think that this type of communication could come to produce health problems.
The first radio stations alarmed the governments when they realized that the radio was a tool that was beyond their control.
Internet is having the same problems. When consulting the general public which is the reason why its low utilization and no further purchases on-line, many of them admit they fear the new technology.